1. Introduction
MU Hades ("we", "us", or "our") operates the website at https://muhades.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our gaming services.
2. Information We Collect
We may collect the following types of information:
- Account Information: Username, email address, and encrypted password when you register an account.
- Game Data: Character names, in-game statistics, guild information, and gameplay activity associated with your account.
- Payment Information: When you make donations or purchases, payment data is processed by third-party providers (PayPal, Stripe). We do not store your full credit card details.
- Log Data: IP addresses, browser type, access times, and pages viewed, collected automatically when you visit our site.
- Cookies: Small data files stored on your device. See our Cookie Policy for more details.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your game account
- Provide, operate, and maintain our gaming services
- Process transactions and send related information
- Display rankings, character profiles, and guild information
- Send notifications related to your account and game activity
- Monitor and analyze usage patterns to improve our services
- Detect, prevent, and address cheating, fraud, or technical issues
- Comply with legal obligations
4. Data Sharing & Disclosure
We do not sell your personal information. We may share data in the following cases:
- Public Game Data: Character names, levels, stats, guild membership, and rankings are displayed publicly unless you enable privacy settings.
- Payment Processors: Transaction data is shared with PayPal and/or Stripe to process your payments securely.
- Analytics: We may use Google Analytics to understand how visitors interact with our site.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
5. Character & Guild Privacy
We offer privacy controls that allow you to hide your character profiles and guild information from public rankings and search. These settings can be managed from your User Panel.
6. Data Security
We implement industry-standard security measures including SSL/TLS encryption, hashed password storage, regular security audits, and access controls. While we strive to protect your data, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your account and game data for as long as your account is active. If you wish to delete your account, please contact us. Some data may be retained for legal or regulatory purposes.
8. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, and to withdraw consent at any time.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Links
Our website may contain links to third-party sites (e.g., Discord, voting sites). We are not responsible for the privacy practices of these external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
12. Contact Us
If you have questions about this Privacy Policy, you can reach us through our Discord community or by contacting the server administrators.